Overview
What To Expect We are seeking a dynamic and experienced Senior Key Account Manager to oversee key accounts focused on Tesla’s residential energy products, with the focus of selling our Powerwall product, a home battery designed to store energy from solar and/or the grid. In this role, you will drive sales growth and ensure customer satisfaction through effective sales development and customer success management.
What You'll Do
* Develop and implement effective sales strategies to grow B2B sales with key accounts
* Identify and prioritize key relationships to maximize sales opportunities
* Oversee customer success to ensure a high level of customer satisfaction, retention, forecasting accuracy and identifying growth opportunities with existing customers
* Stay informed about market trends, competitor activities, and regulatory changes impacting on the residential energy sector
* Provide insights to senior management to inform strategic decisions
* Collaborate with the account management teams and other departments, including business development, marketing, channel development, to ensure alignment and support for sales initiatives
* Continuously evaluate and improve sales and customer success processes to enhance efficiency and effectiveness
* Prepare and present sales reports and forecasts to senior management, providing insights on sales performance and recommendations for improvement.
What You'll Bring
* Minimum 5 years of experience in B2B channel sales within the residential battery storage or solar industry
* Proven ability to manage and grow strategic key accounts, with a strong track record of meeting and exceeding ambitious sales targets
* Proficient in sales forecasting, reporting, and the use of CRM and sales tools
* Excellent communication, negotiation, and influencing skills across internal and external stakeholders
* Strong problem-solving skills, creative thinking, and enthusiasm combined with a proactive work ethic and a collaborative mindset
* Willingness to travel regularly to meet key partners and maintain strong, in-person relationships
* Native in Italian and fluent in English
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