At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At
Vuole candidarsi? Legga tutte le informazioni su questa posizione qui sotto, poi prema il pulsante per candidarsi.
Thompson Rome by Hyatt
, we are seeking a knowledgeable and passionate
Assistant Sommelier
to curate exceptional wine experiences and elevate our Food & Beverage offering.
This role is ideal for a wine professional with strong technical expertise, a guest-centric mindset, and the ability to inspire both guests and colleagues through knowledge, storytelling, and refined service.
About the role:
Reporting to the
Head of Sommelier
, you will support all Food & Beverage outlets with passion and creativity. You will work closely with the F&B leadership team to manage wine lists, recommend food and wine pairings, assist waiters and the Sommelier team with service preparation, oversee glassware par stock. You will also manage inventory and remain highly visible in operations to ensure an attentive and distinctive Guest experience.
Key Responsibilities
Full knwoledge of the hotel's wine list
Assist the Manager with source, purchase, and manage wine inventory while maintaining optimal stock levels
Ensure proper storage, cellaring, handling, and serving standards for all wines
Collaborate on monitoring wine costs and pricing strategies to support profitability
Provide expert wine recommendations and food pairings, enhancing the guest dining experience
Engage with guests through knowledgeable and approachable conversation, creating memorable wine experiences
Conduct wine tastings and special wine-pairing events
Ensure refined presentation and exceptional service standards across all outlets
Staff Training & Development
Train the Staff on wine knowledge, serving techniques, and pairing recommendations
Lead educational tastings and training sessions for the restaurant Team
Develop wine service protocols and ensure compliance with industry standards
Compliance & Quality Control
Ensure compliance with all local and national alcohol laws and regulations
Maintain high standards of wine presentation, service quality, and Guest experience
Stay up to date with wine trends, emerging regions, and industry best practices
Main Duties
Serve all beverage orders professionally, using correct equipment and procedures
Take beverage orders and apply upselling techniques when appropriate
Recommend wines based on guest preferences and menu selections
Ensure wine lists are updated and sales records are accurately maintained
Control stock levels of wines and beverages
Support food service operations when required
What You Bring
Tourism or Enology studies preferred
Certification from a recognized wine institution (WSET, AIS, Court of Master Sommeliers, or equivalent)
Previous experience in a luxury hotel or fine dining environment
Strong knowledge of wines, spirits, and food pairings
Excellent communication, interpersonal, and sales skills, also in a foreign language
Ability to upsell while enhancing guest satisfaction
Native or Fluent Italian and English. Any additional language is a plus
Willingness to learn and ability to perform under pressure
Strong initiative and a service-driven attitude
Welfare and Benefits Package*:
As a valued Team Member, you will enjoy:
Employee discount rates at Hyatt properties worldwide
Training and development opportunities to support your career development
Being part of a multicultural diverse and inclusive team, passionate about their work
Opportunity to grow and develop your career within an international hotel group
Local discounts reserved to Thompson's personnel
*Further details regarding welfare and benefits will be shared at a later stage, as the property is currently in its pre-opening phase and some aspects are still being finalized.
If you feel ready to be part of an exciting
pre-opening
journey and elevate the Team and guest's experience in one of Rome's most iconic luxury hotels, and want to know more,
apply now and be part of something extraordinary in heart of the eternal city! xrdztoy
L'annuncio è rivolto a candidati di qualsiasi genere, età, nazionalità e background, nel rispetto delle normative vigenti in materia di pari opportunità. I dati personali trasmessi saranno trattati nel rispetto del Regolamento UE 2016/679 (GDPR) e utilizzati esclusivamente per finalità di selezione