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Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
The hotel has won the award for the World’s Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.
Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.
Main Duties and responsibilities
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer guest queries in a polite and helpful manner
What are we looking for
Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts, especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service
Hyatt offers a great range of benefits, including:
12 free nights per year of service across Hyatt Hotels worldwide
Employee and Friends & Family rates across Hyatt Hotels worldwide
Dry cleaning of business clothes
Complimentary meals on duty
Continuous Learning & Development opportunities
Staff celebrations
Settling the costs of urban public transport - ATM Milano
Seniority level Mid-Senior level
Employment type Full-time
Job function Administrative
Industries Hospitality
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