About Trace One
Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions supporting the entire lifecycle of product manufacturing. We serve more than 9,000 brands worldwide and are committed to excellence, standardization, data access, customer success, and social and environmental responsibility.
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Position: IT Business Analyst
As an IT Business Analyst, you will be responsible for managing the lifecycle of business and functional requirements, including collection, definition, design, alignment, prioritization, and development monitoring based on project methodologies.
You will oversee software implementation iterations, ensuring practices, rules, and values are understood and behaviors are compliant with Trace One methodologies. You will ensure that goals, scope, and product domains are clearly understood by all project team members.
Key Responsibilities
* Lead workshop sessions with customers to capture and document requirements effectively.
* Manage multiple projects simultaneously according to statements of work.
* Deliver system design elements, including data migration rules, business rules, prototypes, or other detailed deliverables.
* Collaborate with PM, Product, Regulatory, and other departments to design solutions that meet project constraints.
* Design solutions in collaboration with the Enterprise Solution Architect, documented in the Business Blueprint.
* Refine and document detailed user requirements to provide clarity for Development and QA teams.
* Work with project teams to enforce best practices and optimize core product reuse, refining requirements with Professional Services and end customers as appropriate.
* Validate the product during development phases following project-specific methodologies.
* Support QA testing processes, including developing user acceptance criteria.
* Assist in training efforts for Services, Sales, and Marketing departments.
* Develop and provide PLM solution expertise.
* Contribute to business case development for innovation proposals.
* Support Sales and Pre-Sales teams with RFIs and RFPs when needed.
* Coordinate with third-party entities such as system integrators and consultants.
Core Competencies
* Excellent written and verbal communication skills, including technical writing.
* Ability to demonstrate software and communicate effectively at business and technical levels.
* Leadership skills to facilitate requirement gathering sessions.
* Quick learner of new products, systems, and technologies.
* Strong collaboration skills with internal and external clients.
* Analytical, problem-solving, and critical thinking abilities.
* Willingness to travel for requirements gathering.
* Experience in PLM software implementations, preferably in the food & beverage industry.
* Proficiency in English, both written and spoken.
Educational and Experience Requirements
* Minimum 5 years of experience in preparing functional requirements, use cases, business process modeling, and diagramming, preferably in the Food & Beverage industry.
* Knowledge of the full SDLC.
* Experience with software design and modeling tools (e.g., UML).
Travel within the country and internationally may be required.
What We Offer
* Opportunities to suggest ideas and solutions in a supportive environment.
* International, multicultural work environment.
* Internal growth opportunities.
* Access to the Internal Academy and continuous learning resources.
* Unlimited LinkedIn Learning account.
* Engaging events organized by our Happiness Committee.
Trace One is an equal opportunities employer. If this role interests you, apply now by submitting your CV via LinkedIn. A competitive salary package will be offered to the successful candidate.
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