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Job Description
As an Inside Sales Engineer for the Flow Control Business Unit you will assist customers by identifying the best solution for their application; offer and sell complete product solutions; provide commercial and technical support to customers; always aim to provide the highest standards of customer service in accordance with the “Think Customer” principles; work with peers such as Remote Sales Supports Engineers, Outside Sales, Service Engineers, Product Managers and Business Unit Managers.
Job Description
As an Inside Sales Engineer for the Flow Control Business Unit you will assist customers by identifying the best solution for their application; offer and sell complete product solutions; provide commercial and technical support to customers; always aim to provide the highest standards of customer service in accordance with the “Think Customer” principles; work with peers such as Remote Sales Supports Engineers, Outside Sales, Service Engineers, Product Managers and Business Unit Managers.
In This Role, Your Responsibilities Will Be:
* Qualify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs.
* Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution.
* Follow-up on quotations with customers as agreed with Outside Sales.
* Negotiate sales orders within agreed delegation of authority.
* Usage of CRM process and maintain accurate and complete records.
* Ensure that purchase orders are commercially complete and accurate before processing for order entry in accordance with relevant procedures.
* Answer customer questions.
* Provide advice on technical solutions and benefits.
* Communicate with manufacturing locations for queries regarding lead-time, specials, etc.
* Provide after-sales service to customers.
* Attend customer meetings as required.
* Ensure activities are carried out in line with agreed departmental important metrics.
* Attend relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released.
* Align with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.
Who You Are:
You are a technically skilled and customer-focused engineer with a strong understanding of industrial solutions and a passion for delivering tailored, high-impact proposals. You thrive in collaborative environments, easily bridging technical and commercial needs. Proactive and diligent, you take ownership of challenges and get results with precision and clarity. Your strong communication skills and CRM expertise make you a reliable partner to both customers and multi-functional teams.
For This Role, You Will Need:
* To succeed in the role you’d typically need a combination of technical knowledge, commercial foresight, and strong communication skills
* Bachelor’s degree or equivalent experience in Engineering (Mechanical, Electrical, Automation, or similar)
* Valves background is considered a plus
* Ability to balance technical accuracy with commercial viability
* Customer focused attitude with a passion for providing high-quality service
* Fluent in Italian and English
Preferred Qualifications that Set You Apart:
* A background or experience in industrial automation, valves/instrumentation, or process control systems is a strong plus
* Experience in preparing quotations, reviewing RFQs, and managing purchase orders
* Strong command of CRM tools to manage leads, track customer interactions, and support the sales process
* Proactive, meticulous, and attentive to detail
* Excellent communication and interpersonal skills (written and verbal)
* Strong problem-solving and negotiation skills
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. You’ll benefit from comprehensive insurance coverage, including health, dental, and life insurance, along with access to mental health resources and employee assistance programs designed to support your overall wellness. Emerson actively promotes a healthy and flexible work environment, offering flexible hours and hybrid or remote work options where applicable. The company is committed to your professional development through continuous learning opportunities, technical training, and leadership programs.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Automation Machinery Manufacturing
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