More visibility, more control, and more freedom. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. We're looking for an Operational Resilience Manager to oversee and enhance our ability to withstand and recover from disruptions, ensuring the continuity of critical operations and services. You'll collaborate with service owners, Compliance, Risk, and service delivery teams to ensure proper documentation and reporting related to operational resilience. Developing and implementing operational resilience frameworks, policies, and strategies to identify, assess, and mitigate risks Collaborating cross-functionally to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and potential threats Developing and implementing comprehensive business continuity and exit plans, ensuring alignment with regulatory requirements and industry best practices Evaluating and enhancing the effectiveness of existing resilience plans and processes, making recommendations for improvements Designing and conducting testing, training, and simulation exercises to validate the effectiveness of continuity plans and enhance organisational readiness Monitoring and updating business continuity plans, regularly incorporating lessons learned from incidents and industry developments Leading and coordinating response efforts during crises, guiding teams through recovery processes, and ensuring minimal disruptions to business operations Providing regular reports to senior management on the status of business continuity initiatives and recommended improvements Monitoring emerging risks and industry trends, adapting resilience strategies to evolving threats and business needs A bachelor's degree in business administration,...