Are you a hospitality professional who enjoys working independently and ensuring guests feel at home, even at night? This Time Tomorrow is a luxury hospitality company that has been featured in Conde Nast, Vogue, Forbes, GQ, The Telegraph, among others. We are seeking a Night Receptionist for our Florence residences. This role goes beyond a typical night guard role as you will be part of the team and take on guest facing and administrative responsibilities.
What You Will Do
- Guest Relations: Welcome guests returning or arriving late, assist with any overnight needs, and ensure their comfort and security throughout the night.
- Reception Duties: Handle late check-ins and early check-outs, respond to calls and emails, and keep accurate records of guest requests and activities.
- Safety and Maintenance: Monitor the building and it’s surroundings, ensure all doors and systems are secure, and report any maintenance issues promptly.
- Operational Support: Prepare morning handovers for the day team, assist with light administrative tasks, and maintain a calm, orderly atmosphere.
What You Bring
- Experience: 5+ years of experience in hospitality, ideally in boutique or luxury hotels.
- Local Knowledge: Solid understanding of Florence, its neighborhoods, transport, and key attractions to confidently assist guests with recommendations or directions.
- Skills: Basic computer literacy (email, booking systems, and Microsoft/Apple tools)
- Personality: Reliable, professional, and approachable
- Communication skills: Strong communication skills to interact with luxury guests and having a natural sense of hospitality.
- Languages: Fluent in Italian and English; a third language is a plus.
What We Offer
- A supportive, creative work environment in a unique, design-led property.
- Competitive salary and growth opportunities within a young, ambitious hospitality brand.
- The chance to be part of a team redefining the meaning of privacy, space, and local immersion in Florence.
If you are dependable, service-oriented, and ready to represent This Time Tomorrow at night, please send your CV to eric@thistimetomorrow.io.
Contratto di lavoro: Tempo completo, Tempo determinato
Durata contratto: 12 mesi
Retribuzione: a partire da €1.400,00 al mese