Join JW Marriott Venice Resort & Spa, a luxury retreat on Isola delle Rose. Our marvelous resort, JW Marriott Venice Resort & Spa is seeking a passionate, bright, and talented Leisure Account Director to join our team!
Provides account management support for luxury travel agencies focused on luxury leisure individual and group business, located in top source markets that buy locally within the market. Managing Luxury Leisure Sales Activities
Focuses on luxury leisure opportunities from luxury travel agencies in US & CALA
Partners with Global Account Executives that manage Luxury travel agencies (AMEX FHR, Internova, etc.)
Pulls-through existing national and regional promotions with travel agency customers.
Partners with regional team to help implement the market’s luxury leisure strategy at key buying locations. Verifies local market strategy is in alignment with the overall account goals.
Spa), ‘new package offerings’ and market promotions; Develops complete understanding of Marriott’s value proposition to the travel agency market and all associated programs and services.
Partners with), Travel Industry Wholesale to pull through business within launch market and sustain selling solutions at the property level.
Attends appropriate trade shows, travel agency shows, and retail agency events.
Assists with business for other source markets on behalf of travel agency customers, as a value-added service.
Focuses on luxury leisure transient and group opportunities from retail travel agencies.
Manages of all retail, and travel management accounts, including accounts based in source markets that produce sales into the local area.
Manages and directs the on-property multi-segment sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.
Contracts and closes individual premium retail, retail, groups business resulting from strategic selling, negotiating skills and pull-through tactics.
Retains, expands and grows account revenue through account growth, margin management and implementation of sales and marketing initiatives in the key buying locations.
Achieves local account revenue and sales goals as defined by Market leadership. Serves as account’s “local service guarantee” by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction.
Acts as the customer advocate through understanding the account needs and opportunities.
Identifies emerging business opportunities and risks in the market to determine strategic Sales and Marketing implications and provides feedback to key stakeholders; partners with key stakeholders in account planning and determining strategy execution approaches for the market.
Manages relationships with the key buyers that drive business to the market to optimize account reach and share for the segment.
Develops working relationships with Property staff and provides coaching on specific booking needs to establish pull-through of opportunities of the wholesale segment.
Develops and manages relationships with key buyers that drive business to the local market, optimize share and grow the luxury leisure segment.
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
~ no work experience required
~ Luxury Leisure sales experience.
~ Account management experience.
~ Computer Skills
~ English language + Italian – Additional language (Spanish)
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.