Responsible for the day-to-day management and orchestration of assigned Key Accounts for co-creation development and driving the implementation of customers' business plans, achieving revenue targets, and serving as the dedicated focal point within CooperVision for the KAs business. To drive sales growth by managing business strategy within the designated Key Account base, meeting and exceeding all operational, sales, and performance objectives. Scope : Responsible for developing relationships with designated Key Accounts and managing sales in the region, with internal accountability through interactions with customer business teams and key stakeholders across marketing, customer marketing, business analytics, customer services, and European marketing functions. Externally, accountable for designated key accounts, increasing CooperVision's share of wallet within each Italian Key Account, and coordinating local implementation of international agreements. Responsibilities Build, lead, and coordinate cross-functional teams to provide value-added solutions for both customer and company. Develop customer annual business plans that drive revenue growth and align with commercial strategies, understanding customer needs, KPIs, and financial impacts such as ROI and profitability. Manage overall category growth for the customer by focusing on key category drivers. Secure acceptance of plans by customer decision-makers and internal stakeholders. Prepare and evaluate portfolio-specific programs aimed at maximizing revenue. Post-implementation, evaluate results and share learnings with the team. Monitor and control account development expenses within budget. Manage forecasts and business plans using S&OP practices, supported by data insights. Maintain professional relationships with customers, developing comprehensive contact strategies including buyers, controllers, merchandisers, marketers, store operations, and supply chain contacts. Qualifications Customer Planning and Management Maintain a long-term strategic focus, using insights and business selling skills to identify and maximize joint opportunities. Possess customer business expertise and a strong commercial understanding. Business & Financial Acumen Understand ROI forecasting and financial evaluation tools. Align with corporate vision and strategy. Insights into Action for Results Interpret and utilize financial and market data to influence decision-making. Partnership Selling Build and challenge partnership relationships with customers and internal stakeholders, demonstrating confidence and effective communication in a complex matrix environment. Triple Win Negotiation Think creatively, handle uncertainty effectively, and seek competitive advantages. Category Leadership Act as an effective change agent focused on category quality and service excellence. Other Proficient in written and spoken English (C1/C2 level). Must be a highly energetic self-starter with a passion for making a difference. Minimum 5 years of professional experience in a B2B environment; experience in the consumer health or optician industry is advantageous. Experience in strategic penetration of major customers. Education Preferably degree-level education or equivalent (e.g., Economics, Business). Optician/Optometrist qualification is a plus. Required Experience: Manager Key Skills: IT Hardware, Ado, Agriculture, Market Research, Art and Craft Employment Type : Full-Time Experience : years Vacancy : 1 J-18808-Ljbffr