Azienda:LVGH Srl - Luxury Hospitality Management
New Italian Luxury Hospitality brand with 3 openings planned in Italy between **** and ****.
Born with the goal of creating a collection of 10 Hotels in the coming years, the brand is based on an ambitious and original vision of contemporary Hospitality.
The Hotels are positioned in the luxury 5-star segment with different and unexpected concepts and a particular focus on design, culture and sensory experiences.
Following two years of extensive renovation, the historic Albergo Italia is reopening as an innovative 5-star luxury Hotel, featuring a contemporary and sophisticated design and aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic and spontaneous service.
The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered.
The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.
Our Waiters/Commis are crucial members of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.
The Commis will assist the F&B; Team to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Key Responsibilities
Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests
Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations
Support, when needed or requested, delivery of small items e.g., soups or beverages
Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets
Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards
Be always ready to gather all guest needs and to timely fulfill all their requests
Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards
Qualifications
Hotel School diploma with high grade
Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role
Flexibility and openness to cooperate with the other Restaurant lines when necessary and required
Guest centricity, constant high attention to details, problem solving, punctuality, proactivity, skills are a must
Punctuality, great attention to details, flexibility, high team working
Mandatory flexibility to work on several shifts, weekends and holidays on rotation
Italian and English confidence are mandatory
Constant top-level grooming
Constant compliance with HACCP, LQA, Hotel's hygiene standards, procedures and code of conduct
Ability to work efficiently also under pressure
Legal right to work in Italy
What We Offer
Annual contract with a competitive salary.
Exclusive, dynamic and international working environment.
Professional growth opportunities and continuous training.
Company benefits.
Meals and accommodation provided for non-residents.
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