APM MONACO is recruiting a Store Manager for our new shop at Cortina d'Ampezzo!
Responsibilities
* Achieving turnover targets
* Analyse sales reports and data to determine business needs and implement strategies
* Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
* Collaborate with the marketing team
* Ensure the quality of customer service
* Ensure that the team maintains communication with customers
* Resolve customer complaints and support decisions made by sales advisers
Operations
* Ensure the maintenance, presentation and organisation of the shop
* Ensure payment procedures are followed
* Monitor expenditure on blinds
* Set up staff schedules as required
* Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
* Maintain good communication with members of the company and other blinds
* Improving and maintaining merchandising guidelines
* Ensuring that the store is clean, organised and complies with management guidelines
* Work with the logistics and marketing teams to ensure that the store’s assortment is correct
* Identify and communicate defective products as quickly as possible
* Communicate stock requirement
Human Resources
* Participate in the recruitment, training and development of staff
* Develop and monitor training programmes
* Evaluate the performance of each staff member and provide constant feedback to improve performance
* Helping to resolve HR problems
* Ensuring that professional image and standards are respected and reflect the brand image
Profile sought
* You have solid experience as a Supervisor/Assistant Store Manager
* You have experience in luxury/fashion retail and visual merchandising
* You are fluent in English
* You know how to analyse sales reports and react quickly
* You have strong communication and organisational skills
* You are flexible in terms of working hours (evenings, weekends and public holidays)
Don’t wait any longer to join APM Monaco, apply now!
Job Types: Full-time, Permanent
* Relocation assistance
Schedule:
* Day shift
* Flexible working hours, including weekdays and weekends
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales, Business Development, and Customer Service
Industries
* Retail Luxury Goods and Jewelry
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