At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Drive service excellence in the global cruise industry At PALFINGER MARINE, we are shaping the future of lifting and handling solutions at sea. For our growing cruise segment, we are looking for a proactive and customer-focused professional who thrives in a dynamic, international environment and enjoys combining technical coordination with commercial impact. Your Responsibilities
Customer Relationship Management: Build strong relationships with customers and stakeholders, manage daily communications, and identify new business opportunities. Project & Service Coordination: Plan and schedule service work, ensure thorough handovers to execution teams, and coordinate technical support when needed. Sales & Documentation: Prepare service sales tender documents, raise accurate quotations, and update service-related documentation in ERP systems. Financial & Administrative Support: Collaborate with the accounts team to resolve invoice issues and ensure timely payments. Market Engagement: Understand market positioning and client needs, attend client visits, trade shows, and industry events to enhance networking and business growth.
Your Qualifications
Proven experience managing client accounts or leading projects, with a track record of building strong relationships and delivering results. A background in marine engineering or a similar technical field is a plus—but not essential if you’re quick to learn and comfortable with technical concepts. Strong communication and organizational skills—you know how to keep things moving, align stakeholders. Confident using digital tools like CRM systems, Excel, and other business software to stay organized and data driven. A valid driving license and willingness to travel when needed to meet clients and support service delivery on-site.
What We Offer
A challenging, international role with hands‑on impact across global marine operations Opportunity to join a fast‑growing and innovative PALFINGER MARINE organization Continuous learning, training, and career development opportunities Competitive compensation and a supportive team culture A dynamic environment with high exposure to international projects and technologies
Location LivornoPalfinger Marine Italy S.R.L.Via Fabio Filzi 19/22 CAP 57122 LivornoItaly Contact Dora-Maria CastroTalent Acquisition Specialist EMEAjobs@palfinger.com #J-18808-Ljbffr