Hyatt Thompson Rome is looking for a dynamic and enthusiastic Commis de Rang to join our Food & Beverage team.
This role is ideal for a motivated hospitality professional eager to grow within a luxury lifestyle environment, supporting service operations while delivering warm, attentive, and high-quality guest experiences. The Commis de Rang works closely with the Chef de Rang and service team to ensure smooth operations and consistent service standards across all outlets.
Key Responsibilities
Service Operations
* Support breakfast, lunch, and dinner service in assigned outlets
* Assist in seating guests, taking orders, and serving food and beverages according to established service sequences and procedures
* Present menus, answer guest inquiries, and provide basic recommendations on food and beverages
* Clear and reset tables and service areas efficiently during and after service
* Ensure mise en place, cleanliness, and readiness of the service station
Guest Experience
* Maintain positive and professional interactions with guests and colleagues
* Deliver friendly, attentive, and service-oriented experiences in line with Hyatt brand standards
* Support special events and high-volume service periods as required
* Contribute to guest satisfaction through attention to detail and teamwork
Standards & Compliance
* Adhere to hygiene, safety, and service standards at all times
* Ensure proper personal presentation and grooming in line with hotel policies
* Be familiar with the Micros system and support its correct use during service
* Demonstrate knowledge of menu items and assist with upselling under supervision
Candidate Profile
* Minimum of 1–2 years of experience in a hotel or quality restaurant environment
* Strong interest in Food & Beverage service and lifestyle hospitality
* Excellent personal presentation and interpersonal skills
* Ability to work effectively under pressure while maintaining composure
* Team-oriented, reliable, and eager to learn
* Fluent in Italian and English; knowledge of French is a plus
What You Will Do
Reporting to the Maître, you will support daily outlet operations with energy and professionalism, contributing to exceptional service delivery and memorable guest experiences while developing your skills within a structured luxury hospitality environment.