THE ROLE
The National Account Manager Drugstore is a key role to strengthen the commercial and analytical leadership of the Drugstore channel. The position has strong ownership on customer business and is responsible for driving sell‑in, sell‑out, forecasting and commercial execution, transforming data, insights and customer relationships into concrete actions and sustainable business growth.
Key Responsibilities
* Full ownership of key Drugstore customers, ensuring delivery of sales targets and profitable growth.
* Analysis and steering of sell‑in and sell‑out performance through data‑driven insights.
* Responsibility for forecasting, demand planning and commercial planning cycles.
* Monitoring of KPIs and performance dashboards to track execution and results.
* Ownership and governance of Joint Business Plans (JBP) with customers.
* Planning and management of promotional activities and product launches.
* Analysis of stock levels, rotations, availability and service risks.
* Evaluation of promotional effectiveness and ROI, with continuous optimization of trade plans.
* Cross‑functional collaboration with Marketing, Trade Marketing, Supply Chain and Finance.
* Development of strong and effective customer relationships.
Qualifications
* Solid experience in National / Key Account Management within FMCG or Beauty environments.
* Strong analytical mindset and confidence in working with numbers, KPIs and business data.
* Proven experience in JBP management, forecasting and trade / promo planning.
* Previous experience on the Drugstore channel.
* Structured, results‑oriented approach with strong execution focus.
* Excellent negotiation and stakeholder management skills.
* Fluent Italian and good English proficiency.
* Knowledge of Beauty / Personal Care category dynamics.
EEO Opportunities
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company makes reasonable accommodations for applicants and employees with disabilities.
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