Night Shift Area Manager, AMXL Delivery StationOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.Key job responsibilitiesCreate, oversee, and drive a culture of safety and wellbeingAnalyse and implement changes to keep quality and productivity at a consistently high levelOversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibilityAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork collaboratively with management-level colleagues to standardise shift practicesA day in the lifeYou'll work on the night shift at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.About the teamAmazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.Basic QualificationsA degreeRelevant experience in people managementRelevant experience of communicating with a wide range of stakeholders, including your peers and leadershipRelevant experience in using data or anecdotal evidence to influence business decisionsAdvanced proficiency in verbal and written English and local languagePreferred QualificationsExperience working with Lean, Six Sigma and Kaizen techniquesExperience working in another logistics environmentRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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