Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Restaurant Manager to join our Food & Beverage Department.
The Restaurant Manager is member of the F&B leadership team. Reports to Operation Manager.
* MAIN RESPONSIBILITIES
* Ensures that all associates always deliver the highest quality standards and provide exceptional guest service.
* Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
* Knows Micros system and Oracle symphony reports to analyse data and sales mix along with Menu engineering.
* He / She also ensures that the people he supervises also know the processes and ensures that these are applied consistently.
* Ensures that consistent and impeccable service is delivered to our guests.
* Responsible for training, motivating, leading the dynamic Armani Ristorante & In-Room Dining Team.
* The Restaurant Manager is visible within the operations / meal periods of the outlets and private events.
* Providing Guests recognition, promoting good public relations, and handling special requests.
* The Restaurant Manager works along F&B Management to design an effective menu and wine list.
* Strategic key player in contributing to the financial success of the restaurant and In Room Dining.
* QUALIFICATIONS AND EXPERTISE
* Restaurant Management experience in a luxury environment and a Michelin starred background.
* Problem solving, benchmark and innovation capacities.
* Good PR skills to meet and connect with our guests.
* Capability to develop people service skills and their craftsmanship for internal and international growth and identify departmental needs and actively participate on fulfilling any internal training need that arise.
* Creativity and enthusiasm for exploring new products and services.
* Extensive knowledge of food and wine, guest service, cost control, labour control, menu writing, merchandising and accounting.
* Knowledge of LQA / Forbes standards as well as Opera PMS system (Micros and Oracle symphony).
* Strong written and spoken Italian and English.
* High level of attention to detail and refined manners with exceptional communication skills.
* ADDITIONAL INFORMATION
Type of work : Full time
Location : Milan, Italy
Department : Food & Beverage
Languages : English, Italian
Start Date : A.s.a.p
Contract : 12 months
Other advantages : Meals in our Staff canteen; Uniform and laundry service; tailored training programs; Company discounts on Armani shops.
Contratto di lavoro : Tempo pieno
Benefit :
1. Supporto allo sviluppo professionale
Orario :
2. Dal lunedì al venerdì
3. Festivo
4. Weekend
Esperienza :
5. Restaurant Manager : 1 anno (Preferenziale)
Lingua :
6. Inglese (Preferenziale)
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