PMode Search is partnering with a historic Italian luxury beauty and fragrance house to hire a Store Manager for their boutique in Milan. /ppbr/ppThis iconic brand is celebrated for its artisanal expertise in skincare, fragrances, body, and hair care. With a prestigious heritage and a leadership team drawn from top luxury fashion houses, the company blends tradition with modern luxury sensibilities. Their boutiques are renowned for delivering exceptional client experiences and offering a curated range of high-quality products. /ppbr/ppThis is an outstanding opportunity for a motivated retail leader to take ownership of a boutique, leading a passionate team, elevating client experiences, and driving performance in a highly visible, fast-paced environment. /ppbr/ppKey Responsibilities /pulliLead and inspire the store team to achieve and exceed sales targets. /liliAnalyse store performance and implement development plans. /liliAct as a brand ambassador locally, attracting new clients and building loyalty. /liliDrive omnichannel awareness and encourage the team to leverage digital tools. /liliEnsure the client is at the centre of every interaction. /liliReinforce exceptional after-sales service and implement the signature selling approach. /liliCollaborate with corporate departments to execute client engagement programs and events. /liliProactively identify opportunities to acquire new clients and increase sales. /liliFoster a constructive and high-performing team environment. /liliMentor, coach, and develop staff, identifying internal growth opportunities. /liliConduct briefings and ensure the team is aligned with sales strategies, product knowledge, and company standards. /liliHire and retain top talent in the local market. /liliEnsure impeccable presentation and merchandising standards. /liliMaintain operational excellence in stock management, cash handling, logistics, and reporting. /liliCollaborate with visual merchandising and retail teams for in-store events and displays. /li /ulpbr/ppRequirements /pulliProven retail management experience, preferably in luxury beauty, fragrances, or fashion. /liliFluency in English and Italian. /liliStrong leadership, communication, and decision-making skills. /liliAbility to manage multiple responsibilities in a fast-paced boutique environment. /liliKnowledge of inventory management, merchandising, and client journey processes. /liliAt least 5 years of management experience; luxury retail or beauty background preferred. /liliFlexibility to work evenings, weekends, and holidays as required. /li /ulpbr/ppEmployees enjoy a competitive package that includes bonus potential and generous holidays /ppbr/ppTo apply, please send your CV to or click the apply button. /ppbr/ppemPlease note: due to high volumes of interest, only shortlisted candidates will be contacted. /em /p