Epta is a multinational company, leading the way in sustainable innovation for commercial refrigeration. It meets the needs of commercial refrigeration for Retail, Food&Beverage and Ho.Re.Ca. We are looking for:
Vending Technical Lead
KEY RESPONSIBILITIES
Manage technical training for customers and Epta local entities
* in presence visiting customers across Europe
* implementing remote support via digital platforms
* implementing digital training as eLearning and video instructions
Supporting customer technical department to integrate Epta’s solutions
Supporting customer to manage warranty request and/or spare parts orders in our Portal
Contribute to the customer satisfaction presenting Epta’s solutions (with focus in technical aspects and innovation)
Collecting market information and customer’s needs
Cooperate with the internal departments to improve Epta’s solutions based of customer’s needs
Promoting sales and selling activities of all New Equipment products and services
EXPERIENCE
Professional experience in the role or similar: 1→3 years
Management experience: preferably in vending industry, horeca and/or equipment installation.
Languages: Italian, English, French like plus.
Highest Education Level*: High school or ITS (electronics or tecnical specialization)
Home Office Agreement with reference to Plant Casale Monferrato
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