H3Overview /h3pJoin to apply for the bIT Business Analyst /b role at bMSC Cruises /b. MSC Cruises is the world’s third-largest cruise brand and a leader in Europe, South America, the Gulf region, and Southern Africa, with strong market share and deployed capacity. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and the Far East. Headquartered in Geneva, MSC Cruises sits within the Cruise Division of MSC Group, a privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand – has a modern fleet of 23 cruise ships, with two new vessels due to launch in 2026 and 2027. /ppThe IT Business Analyst gathers and analyzes business requirements and drafts functional designs to support the delivery of large-scale corporate software implementations. /ph3Responsibilities /h3ulliUnderstands and maps current and future workflows; documents both current and target-state processes. /liliWorks with stakeholders to gather requirements and produce clear, detailed documentation. /liliProvides consulting services aimed at solving complex business and technology issues across enterprise systems. /liliCollaborates with Product Owners and development teams to transform requirements into efficient system solutions, ensuring quality, timeliness, and cost-effectiveness. /li /ulh3Qualifications /h3ulli5+ years of proven experience as a Business Analyst supporting medium to large-scale projects; /lili2–3 years of experience in project management; /liliProven expertise in leading teams using Agile methodologies, with strong knowledge of Agile principles and practices (certifications in Scrum, Kanban, or SAFe are a plus). /liliDemonstrated experience and subject matter expertise in business/systems analysis within at least one of the following domains: Inventory Management, Flights Management, Booking funnels for eCommerce, Order taking, Service Delivery; /liliExcellent understanding of one of the following industries: cruise, transportation, or leisure; /liliSolid experience in process and workflow mapping; /liliStrong knowledge of Enterprise Integration Patterns (EIP); /liliSolid technical background with and understanding of – or hands-on experience in – software development and web technologies. /liliBachelor’s degree required, preferably in Computer Science, Engineering, or a related field; /liliFluent in English (spoken and written); /liliExcellent analytical and problem-solving skills; a strong critical thinker with a solution-oriented mindset; /liliOutstanding communication skills, with the ability to clearly articulate the technical aspects of a solution to both technical and non-technical audiences. /li /ulh3Visa Requirements /h3pRight to work in Italy. /ph3Our Commitment /h3pWe are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. /ppReady to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here! /ph3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliInformation Technology /li /ulh3Industries /h3ulliTravel Arrangements /li /ulpReferrals increase your chances of interviewing at MSC Cruises by 2x /ppGet notified about new Information Technology Business Analyst jobs in Naples, Campania, Italy. /p #J-18808-Ljbffr