A Commis de Rang is responsible for delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request.
What will I be doing?
As a Commis de Rang you are responsible for providing an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request. Specifically, you will be responsible for performing the following tasks to the highest standards:
1. Ensure the customers dining experience is one to remember
2. Maintain a high profile during service while being polite and helpful
3. Provide prompt, unobtrusive, attentive service
4. Take instruction from the chef’s and senior waiters, anticipate their requirements
5. Keep your station clean and clear at all times
6. Issue additional cutlery/glasses, bread and butter as required
7. Run trays from the server to the station
8. React promptly and deal with any spillages or breakages
9. Communicate any issues to the station waiter/restaurant Manager
10. Cleaning stations and being aware of waiter needs
What are we looking for?
A Commis de Rang serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
11. Maintain a high customer service focus by approaching your job with customers always in mind
12. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
13. Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance
14. Be flexible, responding quickly and positively to changing requirements
15. Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
through DailyPay