Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!
Are you passionate about providing outstanding customer service while achieving sales goals? We are seeking a highly motivated Rental Sales Agent to become a vital part of our team. In this role, you will be the first point of contact for our customers, ensuring a seamless rental experience and maximizing sales opportunities.
Key Responsibilities
* Handle reservations and process rental agreements with accuracy and professionalism.
* Welcome each customer warmly and provide an exceptional service experience from start to finish.
* Maximize sales by offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services, ensuring full compliance.
* Build rapport with customers through open-ended questions, highlight product features and benefits, and skillfully address objections.
* Follow all rental policies and procedures to ensure smooth and compliant transactions.
* Assist customers in identifying additional services or products to enhance their rental experience.
* Deliver unmatched service quality, ensuring customer satisfaction at every stage.
* Support branch operations by performing additional duties as assigned by management.
What We’re Looking For
* Proven sales experience in a fast-paced environment.
* Knowledge of rental products and optional coverage offerings.
* Excellent customer service and professional communication skills.
* Sales-driven mindset with a focus on meeting and exceeding targets.
* Ability to work efficiently under pressure in a customer-focused setting.
* Attention to detail and commitment to providing accurate, timely service.
Why Join Us?
* Be part of a dynamic team that values customer satisfaction and professional growth.
* Contribute to enhancing the customer experience and the company's success.
* Enjoy opportunities for career development within a rapidly expanding organization.
Europcar Mobility Group is a global leader in mobility services with 75 years of expertise. Our mission is to "help to change the way you move".
We offer a wide range of vehicle rental options for individuals and businesses, including on-demand rentals and subscriptions, with a fleet of over 250,000 vehicles, including many electric models.
Our brands cater to diverse needs: Europcar, a premium global leader; Goldcar, offering low-cost rentals across Europe; and Fox Rent-A-Car, serving the US market with value-focused options.
Customer satisfaction drives us. With over 8,000 employees across more than 130 countries, we are committed to delivering excellent mobility solutions worldwide.
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