Job Overview
We are seeking a highly skilled and motivated Pre-Sales Engineer to join our team in Italy. As a Pre-Sales Engineer, you will play a crucial role in supporting business development, generating leads, and providing technical expertise during sales pitches and meetings.
Key Responsibilities
* Support business development by generating leads through roadshows or workshops
* Act as the technical expert during sales pitches and meetings, handling all technical communication and introducing solutions
* BUILD and maintain relationships with partners, establishing trust through in-depth technical knowledge and understanding of client requirements
* Prepare technical materials and presentation slide decks for pre-sale support
* Ensure effective product training and close interaction with partners to provide a clear understanding of EcoFlow products' key USPs
* Collect valuable feedback and insights from clients and partners, working closely with the R&D team to continuously improve EcoFlow products
* Provide insights and suggestions based on technical know-how, helping partners customize solutions for commercial success
Requirements
* Bachelor's degree or above in science or engineering; electrical engineering, electro-mechanical equipment, or related fields preferred
* At least 3 years of experience in customer communication and pre-sale technical support roles; minimum 3 years in Residential Energy Storage industry field preferred
* Strong self-drive and proactiveness, able to work independently and as part of a team across diverse teams and departments
* Excellent communication skills, comfortable speaking or delivering training to groups
* Able to listen and understand customer needs, think independently, and find solutions
* Natural interest or passion in this industry is a plus; willingness to continuously learn, grasp new and complex information, and adapt to a rapidly changing environment
* Fluency in English and Italian is necessary; other language skills such as French, German, Polish, Dutch are a plus