Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. It comes from our belief that life is richer when we truly connect to the people and the world around us.An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.Four Seasons Hotel Firenze is seeking an experienced and passionate Head Sommelier to lead our wine program and elevate the guest dining experience. The ideal candidate will bring exceptional product knowledge, strong leadership skills, and a genuine passion for delivering world‑class hospitality.About the roleThe Head Sommelier oversees the outlet's wine operations and supervises the performance and training of the Sommeliers ensuring Four Seasons standards are met. This position creates and update s wine lists, make s recommendations on food and wine pairings, and advise s guests on wines based on their tastes and preferences .What you will doCurate, enhance, and maintain a distinguished wine list aligned with the restaurant’s concept and clientele.Supervise, develop, and train the sommelier team and all colleagues involved in beverage service.Deliver an engaging and expertly executed beverage experience in accordance with Four Seasons standards of quality, professionalism, and genuine hospitality.Present the wine list and beverage offerings with confidence, providing vivid, accurate, and engaging descriptions to guide guests.Serve wines and beverages with precision and elegance, in line with guest preferences and service etiquette.Offer tailored food‑and‑wine pairing recommendations based on guest tastes and menu selections.Manage beverage inventory levels, purchasing, and stock rotation to ensure efficient, accurate, and professional service, with a strong emphasis on wine program excellence.What you bring3+ years of sommelier experience in a luxury hotel, fine‑dining, or Michelin‑level restaurant.A high level of wine knowledge, including an extensive understanding of wine making process, main wineries and wine regions.Certified Sommelier qualification.Strong understanding of food-and-wine pairing principles.Reading, writing and oral proficiency in the Italian and English language.Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsEmployee MealsSchedule & Hours:Tempo pieno position. Successful candidates must hold legal authorization to work in Italy at the time of application.
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