PJoin to apply for the strongDirector of Sales /strong role at strongFour Seasons Hotels and Resorts /strong /ppJoin to apply for the strongDirector of Sales /strong role at strongFour Seasons Hotels and Resorts /strong /ppstrongAbout Four Seasonsbr/strongFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /ppstrongAbout Four Seasonsbr/strongFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.brAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.brstrongAbout the location:br/strongAn urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.brstrongAbout The Rolebr/strongAt Four Seasons Firenze we are looking for a passionate and strategic Director of Sales to monitor and motivate the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.brstrongWhat You Will Dobr/strongulliHire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success. /liliDevelop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel. /liliDevelop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance. /liliAssist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. /liliSupervise the installation of sales and marketing procedures and ensure the hotel is in compliance with all company Minimum Operating Standards. /liliProactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. /liliAct as the customer expert and customer advocate at the hotel. Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. /liliIdentify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results. /liliKnow the business, the competition, the clients and customer trends. Represent the customer needs to the rest of the hotel, and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities. /liliProactively develop and maintain effective relationships with internal and external key stakeholder groups. /liliCreate and execute account plans for assigned markets and territories in the Leisure Segment to ensure maximum revenue and budgeted targets are achieved. /liliConduct sales calls, prospecting calls, site inspections, and entertainment. /liliEffectively manage communication with Four Seasons Sales Offices maintaining regular dialogue and providing Sales Marketing updates. /liliLead on-property sales functions and leverages above property sales resources to deliver results. /liliAccomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization. /liliAssign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives. /liliMaintain strict confidentiality and ensure work is of the highest level. /liliBe responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales. /liliThe Director of Sales will also manage specific markets and segmentations.br/li /ulstrongWhat You Bringbr/strongulliEducation: Academic education or equivalent experience. /liliExperience: Must have minimum 3 year experience in the same position. Proven sales track record is a plus. /liliMust possess strong decision making, selling, negotiation and interpersonal skills. /liliAbility to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected. /liliMust maintain a professional appearance and conduct personal behavior in a mature professional business manner when representing the hotel or company. /liliAdvanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and Internet. /liliReading, writing and oral proficiency in the Italian and English language. Other languages such as French and/or Arabic are a plus. /liliTravel required: in case of sales trips, conferences, training and special events.br/li /ulstrongWhat YOU Can Expectbr/strongFour Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.brstrongThe Benefits Offered By Four Seasons Hotel Firenze Includebr/strongulliCompetitive compensation /liliComprehensive benefits package /liliQuality meals at our employee restaurant /liliFree Uniform or work clothes with dry cleaning available /liliEmployee discounts in our Four Seasons outlets and other suppliers in town /liliAccess to the Wellbeing hotel program /liliEmployee Experience initiatives: from annual themed employee party to many ESG events throughout the year /liliExcellent Training and Career Development opportunities /liliOpportunities to build a successful career with global potential.br/li /ulstrongSchedule Hoursbr/strongThis position is based at the Four Seasons Hotel Firenze and the contract is full time.brYou must possess the legal right to work in Italy at the time of application /ph3Seniority level /h3ullih3Seniority level /h3Not Applicable /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Sales and Business Development /lilih3Industries /h3Travel Arrangements and Hospitality /li /ulpReferrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x /ph3Sign in to set job alerts for “Sales Director” roles. /h3h3Director of Sales - Four Seasons Hotel Firenze /h3pFlorence, Italy Metropolitan Area 1 week ago /ph3Category Manager - General Services and Real Estate /h3h3Business Developer Biopharma Market (Toscana) /h3pFlorence, Italy Metropolitan Area 1 week ago /ph3Advanced Workflow Specialist South Europe for LSR WF advanced microscopy /h3pWe’re unlocking community knowledge in a new way. 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