Mission
You will be in charge of generating sales in our Boutique Milan and you may also be assigned to mission/s anywhere in Italy, or in the world.
Main Responsibilities:
SALES ACTIVITIES IN THE BOUTIQUE
Sustain and further develop Chopard’s sales in the Boutique.
Exceed individual monthly targets set by the Boutique Manager.
Proactively work on developing HJ sales.
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
Help towards daily / weekly activities of the Boutiques.
General administrative work.
Stock checks.
Completing of sales stats forms and daily sales sheets.
Display activities / Window dressing
Opening / closures.
Insurance requirements checks / attention to Boutique security.
CUSTOMER SERVICE / AFTER-SALES
Booking in of repairs.
Estimates approvals.
Follow-up with clients
Closing of repairs
CRM ACTIVITIES (SALESFORCE)
Use of CRM tool (Salesforce)
Client management: data quality
Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
Proactively act to develop the portfolio
Participate in Chopard events when asked
Be ready to fulfil specific missions which can be outside the Boutique
Develop relationships with Italian Chopard Boutiques team members
Act as ambassador for the brand
VIP clients management
You may be required to undertake other duties from time to time as we may reasonably
require.
Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to
develop our customer database.