IT Product Specialist - Business Analyst
Join to apply for the IT Product Specialist - Business Analyst role at MSC Mediterranean Shipping Company
IT Product Specialist - Business Analyst
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Join to apply for the IT Product Specialist - Business Analyst role at MSC Mediterranean Shipping Company
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HR & Talent Acquisition Specialist | Talent Attraction @MSC Technology Italy
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.
MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).
MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.
With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.
Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.
In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.
Do you recognize yourself? Then come work with us and be part of MSC’s family!
IT PRODUCT SPECIALIST - BUSINESS ANALYST
ROLE AND KEY RESPONSIBILITIES
Contribution within scrum team
* Contribute to the definition of the Product Backlog
* Contribute and/or animate pre-grooming sessions with Business
* Contribute to the Product Vision
* Participate to the Sprint Planning, Sprint Review and Sprint Retrospective ceremonies
* Participate to the Product Backlog grooming meetings
* Contribute to the establishment of user stories acceptance Criteria
* Support the Development Team in a daily basis to bring all details needed by the Developers; provide specifications or descriptions of the User Stories.
* Manage the dependencies of the Product Backlog with other Products.
* Contribute to the Definition of Done for the sprint(s)
As tester (in the sprint)
* Design and structure the test plan, test cases in relation to product backlog items
* Pick a user-story from the product backlog that should be tested and build test plan
* Help in refining the requirements (the user stories) by contributing to acceptance tests
* Share with Scrum Team testing best practices
* Execute tests
* Record the results and share with the Scrum Team
As product specialist (in preparing roll out/releases)
* Be an active contributor in the development of training material, processes documentation and Gap Analysis, for production release as well as for migration and transition.
* Support the Key Users in testing activities, providing guidance and listening to their enquiries.
* Post Go Live support, with end users and with Development/Support teams; problem solving with sense of urgency.
Additional responsibilities
* Develop a mutually respectful working relationship with all staff to ensure a strong Team effort in all activities.
* Provide timely, complete and accurate responses to all Program Customers’ questions and inquiries in a positive and constructive manner.
* Should keep self-updated with the current trends in the maritime and logistic industry as well as in Project Management methodologies by reading related magazines and periodicals participating in related seminars as required.
* Complete tasks as required by the Company.
QUALIFICATION AND EXPERIENCE
* Bachelor's degree or equivalent combination of education and experience.
* Excellent analytical and problem-solving skills.
* Excellent organization and time management skills
* Strong written and oral communication skills.
* Able to work harmoniously within a team environment
* Strong aptitude for highly efficient data structures and algorithms
* Ability to understand the big picture, look forward, anticipate
* Customer Service Oriented
* Requirements and tests management tools
* Data Management & strong SQL knowledge
* Proven experience in data analysis and data interpretation
* Experience in SCRUM teams or Scrum Master role is a plus
WHAT WE OFFER
We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.
Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics., national origin, age, disability or genetics.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Transportation, Logistics, Supply Chain and Storage
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