Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofinos allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.
From La Terrazza - one of the most spectacular restaurants in Italy - to our new Splendido Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.
We are looking for a Commis de Bar for the next season (spring/summer 2024) to join our Bar team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to Demi Chef de Bar.
Main duties & responsibilities:
Fulfil the operations of the Bar, according to the Company policies, high standards and procedures. He/she will:
1. Take care of the mise en place
2. Support the Barman with service
3. Clean and set-up works spaces and equipments
4. Monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the experience they receive during the service. Act to enhance a flawless service and anticipate Guests needs
Requirements
Competencies required
5. Effective communication, emotional intelligence, adaptability
6. Collaboration: be able and willing to work as a team player
7. Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues
8. Global perspective: treat each other with respect and inclusiveness regardless of position, level or background
Other requirements:
9. Tourism or Hospitality degree preferred
10. Fluent in Italian and basic level of English
11. Previous professional experience in a similar role, also with school internships
12. Passion for service and ambition to grow professionally
13. HACCP Certification
Benefits
About Belmond:
14. Belmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with 46remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
15. Belmond is part of the worlds leading luxury group, LVMH Moët Hennessy Louis Vuitton.
16. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Belmond and you:
17. We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 6s, Commis de Bar
18. Start date: April/May 2024 to End date: September 2024, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
19. Salary as by CCNL, separate payslip for 13°,14° and TFR
20. Monthly welfare incentive based on quality goals + welcome bonus
21. Accomodation in our staff house including breakfast
22. Bus ticket as benefit for the contract period; staff cantine
23. Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages