Ph3Account Manager /h3 pJoin us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data‑led growth strategies, we take on big challenges that move the business forward. If you thrive in fast‑paced, commercial environments and want to influence the future of a global brand—this is the team for you. /p pWe’re looking for an Account Manager to join our bNaples /b team. In this role, you’ll act as a strategic consultant to our restaurant partners, using data‑driven insights to unlock growth and strengthen our marketplace. /p pGet to know our Commercial team — what drives us, how we work, and what you can expect. /p h3What You’ll Be Doing /h3 pYou’ll be joining the bAccount Management /b team. We oversee our restaurant brand relationships, acting as the primary link between Deliveroo and our partners in the Italian market to ensure mutual success and long‑term loyalty. /p h3Here’s What Your Day‑to‑day Might Look Like /h3 ul liStrategic Relationship Management: Manage a portfolio of restaurant brands, building lasting partnerships and acting as a trusted consultant for their digital growth. /li liPerformance Analysis: Monitor and analyse portfolio performance, sharing data‑led insights with partners to improve operational metrics and consumer satisfaction. /li liCommercial Negotiation: Negotiate contract terms and conditions to improve financial performance and enhance the Consumer Value Proposition (CVP). /li liPortfolio Growth Strategy: Design and execute strategies to increase market share, financial health, and brand loyalty across your designated perimeter. /li liPL Oversight: Take ownership of your portfolio’s PL, identifying commercial risks and proactively capturing new revenue opportunities. /li /ul h3What You’ll Need to Thrive /h3 h3Essential /h3 ul liProven Relationship Management: Significant experience in account management or sales, with a proven ability to build and maintain long‑term professional partnerships. /li liCommercial Financial Acumen: Strong understanding of PL management and experience with complex negotiation techniques. /li liData‑Led Decision Making: A data‑driven mindset, with experience using analytical tools to guide best practices and project management. /li liStrategic Thinking: Proven ability to identify growth opportunities and translate them into actionable, high‑impact plans. /li /ul h3Nice to Have /h3 ul liIndustry Expertise: Experience within the Horeca, restaurant, or food market sectors. /li liGlobal Collaboration: Fluency in English to enable effective collaboration with our global teams. /li /ul h3Why Join Us? /h3 pAt Deliveroo, You’ll Do Work That Matters, Solving Real‑world Problems In a Three‑sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To /p p bMake a visible impact every day /b Your work directly improves experiences for customers, partners and riders. /p p bLearn fast in an entrepreneurial environment /b Work close to the market with autonomy, pace and real responsibility. /p /p