Job Details
- Job Number: 26040995
- Job Category: Food and Beverage & Culinary
- Location: The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123
- Schedule: Tempo pieno
- Located Remotely?: N
- Position Type: Non-Management
Position Summary
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Key responsibilities include maintaining a safe workplace, following company policies and procedures, upholding quality standards, ensuring proper uniform and appearance, managing the menu (reading and visually verifying information), and performing physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance. Reach overhead and below the knees is also required.
Preferred Qualifications
- Education: High school diploma or GED equivalent.
- Related work experience: Less than 1 year.
- Supervisory experience: None.
- License or certification: None.
Equal Opportunity Employment
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other status protected by applicable law.
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