PJoin to apply for the strongProduct Specialist - Middleware /strong role at strongMSC Mediterranean Shipping Company /strong /ppWe are looking for a strongProduct Specialist – Middleware /strong to oversee the day-to-day operations, performance, and continuous improvement of our event-driven, data-centric middleware. /ppAs a key technical liaison between development, operations, and business teams, you will be responsible for monitoring, troubleshooting, and optimizing middleware processes, ensuring high availability, reliability, and performance. You will work closely with the development team, solution architects, and external stakeholders to support business-critical workflows. /ppstrongKey Responsibilities /strong /pullistrongMiddleware Operations Monitoring /strong /liliOversee middleware health, performance, and stability, ensuring optimal functioning of integrations and microservices. /liliUtilize observability tools to monitor logs, detect anomalies, and improve system efficiency. /liliManage and troubleshoot event-driven architectures, message queues, and API integrations. /liliAct as the first point of contact for middleware-related incidents, identifying root causes and driving quick resolutions. /liliCollaborate with the dev team to analyze recurring issues and suggest long-term solutions. /liliWork with developers to enhance data pipelines, message processing workflows, and system scalability. /liliContribute to middleware enhancements, upgrades, and configuration tuning to meet business requirements. /liliEnsure compliance with security best practices (OAuth2, JWT, TLS encryption, GDPR). /lilistrongTechnical Documentation Knowledge Sharing /strong /liliMaintain detailed documentation of middleware services, workflows, and troubleshooting procedures. /liliProvide training and support to internal teams on middleware functionalities and best practices. /li /ulpstrongKey Requirements /strong /pullistrongTechnical Background /strong /liliBachelor's degree in Computer Science, Information Technology, or a related field. /lili3+ years of experience in middleware, integration platforms, or enterprise applications support. /liliStrong understanding of event-driven architectures, microservices, APIs, and messaging systems. /liliFamiliarity with ETL processes, data ingestion, and transformation pipelines. /lilistrongMiddleware Integration Skills /strong /liliExperience with strongintegration platforms /strong such as Azure Logic Apps, Mulesoft, Talend, or similar. /liliHands-on experience with REST APIs, SOAP, JSON, XML, and EDI-based data exchange. /liliKnowledge of database technologies (SQL, NoSQL) and integration with operational data stores. /lilistrongObservability Troubleshooting /strong /liliProficiency in log management, monitoring, and debugging tools (ELK Stack, Prometheus, Grafana). /liliExperience with error handling, retry strategies, and dead-letter queues in event-driven systems. /li /ulpstrongWHAT WE OFFER /strong /ppWe offer a range of benefits including new learning opportunities, a comprehensive welfare system, life and health insurance, modern workstation, and discounts within the MSC group. /ppMoreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include meetups, technical and general events such as gaming tournaments, company charity initiatives, and a sustainability program designed to benefit all employees. /ppOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. /ph3Seniority level /h3ulliAssociate /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliInformation Technology /liliTransportation, Logistics, Supply Chain and Storage /li /ul #J-18808-Ljbffr