The Personal Lines Account Manager at Russell-Massey Company is responsible for maintaining and maximizing profitable relationships with clients and servicing their insurance needs.Benefits/Perks:Competitive PayProfessional DevelopmentJob Stability in a growing industryGreat working hours! 8:30-4:45Responsibilities:Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.Collaborate with team members, provide expertise and answer questions, and participate in formal and informal meetings as needed.Support and prepare clients for renewal and retention and maintain strong client relationships.Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.Qualifications:Prior Experience in a Customer Service RoleBe people-oriented, customer-focused, and professionally assertive in servicing existing clients.Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency.Compensation: $32,000.00 - $40,000.00 per yearIf you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with a Big I South Carolina member agency is a great career choice!
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