Commis de Rang - Restaurant A five-star luxury hotel that embodies sophisticated elegance with its mínimalist design. Nestled in the heart of Milan’s fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest’s needs MAIN RESPONSIBILITIES - Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service - Maintain and up-date as required departmental filing system - Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken - Serve food and beverage according to guest’s needs & expectations - Make sure that tables are consistently cleared re-set according to reservation plans - Have clear and accurate communication with all team members - Respond promptly to guests and superiors’ requests - Make sure that the station is stocked and tidy at all times - Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur - Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations - Attend training sessions and meetings as and when required QUALIFICATIONS AND EXPERTISE - Reading, writing and oral proficiency in English and Italian - Previous experience in similar or related positions - Excellent communication and organization skills - Able to work calmly & confidently under pressure ADDITIONAL INFORMATION Employment Type: Full time Location: Milan, Italy Languages Required: English, Italian Benefits: Meals provided in the staff restaurant Uniform and laundry service Exclusive discounts at Armani stores Access to corporate benefits via the company app Applicants must have legal authorization to work in Europe. Contratto di lavoro: Tempo pieno, Tempo determinato Durata contratto: 6 mesi Benefit: - Assicurazione sanitaria - Convenzioni aziendali - Mensa aziendale Disponibilità: - Turni Retribuzione supplementare: - Maggiorazione lavoro festivo - Maggiorazione lavoro notturno - Quattordicesima - Tredicesima Esperienza: - commis di sala: 1 anno (Obbligatorio) Lingua: - inglese (Obbligatorio)