PA strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics InitiativesbrKey job responsibilitiesbr- Ensure a safe work environmentbr- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operationsbr- Responsible for the overall Quality, Productivity and dark store performancebr- Appraise performance; resolve problems; and address staffing needsbr- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.br- Ensuring Building heath and inventory metrics with best in class quality metricsbr- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.br- Proactively identify and lead process improvement initiativesbr- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.br- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.br- Ensure best practices in people management and accountable for compliance, Connections and scorecards.br- Manage People and team developmentbr- Create leaders and talent pipeline. Good stake holder management and project management skillsbr- Do cross functional and cross mile interfacing and take up for the best practices and initiatives /ph3BASIC QUALIFICATIONS /h3p- 2+ years of employee and performance management experiencebr- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experiencebr- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays /ph3PREFERRED QUALIFICATIONS /h3p- 2+ years of performance metrics, process improvement or lean techniques experiencebrOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p #J-18808-Ljbffr