Italian speaking Order Support Agent in Lisbon w / Relocation bonus
Join to apply for the Italian speaking Order Support Agent in Lisbon w / Relocation bonus role at Savior Artigos Texteis Lda .
Job Overview
As an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders. Responsibilities include monitoring order statuses, resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.
* Work type : On-site
* Location : Lisbon, Portugal
* Relocation bonus : Offered for applicants outside Portugal
Responsibilities
* Handle customer inquiries related to order statuses, deliveries, and discrepancies.
* Ensure compliance with company policies and procedures in order processing.
* Resolve order-related issues such as cancellations, returns, and exchanges.
* Collaborate with internal teams to streamline order fulfillment processes.
* Maintain accurate records of customer interactions and transactions.
* Provide feedback and suggestions to improve order support operations.
Requirements
* Strong attention to detail and excellent communication skills
* Self-sufficient and confident in troubleshooting basic order processing issues
* Ability to work independently and meet deadlines in a fast-paced environment
* Please upload your CV in English
Additional Information
* Seniority level : Not Applicable
* Employment type : Full-time
* Job function : Other
* Industry : Textile Manufacturing
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