Job ID: 3185038 | Amazon EU SARL (UK Branch)
Are you passionate about developing strategic partnerships with sellers and driving transformation in the vehicle shopping experience? Amazon is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As a Senior Strategic Account Manager, you will lead relationships with key automotive retailers to drive their growth and success while contributing to our mission of transforming automotive e-commerce. You will develop and execute account strategies, define onboarding processes for a highly complex industry, and identify opportunities to drive significant business growth. This role requires exceptional relationship management skills, strategic thinking, and the ability to influence cross-functional teams in a fast-paced environment. You must excel at navigating ambiguity, demonstrate strong business judgment, and thrive in an entrepreneurial environment. This role offers an exciting opportunity to shape Amazon's growing automotive business and help create innovative solutions, address complex challenges, and drive strategic initiatives.
Key Job Responsibilities
- Strategic Partnership Management: Own relationships with high-value automotive sellers, develop account strategies, and drive business growth through data-driven recommendations and strategic initiatives.
- Onboarding Strategy: Lead the onboarding strategy, ensuring seamless integration with Amazon's marketplace and establishing scalable processes that drive long-term success.
- Performance Optimization: Analyze seller performance data, identify growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon.
- Program Development: Identify systemic opportunities and develop new programs or processes to enhance the automotive retailer experience. Collaborate with product teams to influence platform development based on partner feedback.
- Team Leadership: Mentor junior account managers, providing guidance on complex issues and helping develop their skills in partner management and strategic thinking.
A day in the life
As a Senior Strategic Account Manager, you will work cross-functionally with senior leadership across Seller Experience, Operations, Business Development, and Product Management. You will also build and maintain relationships with executive-level stakeholders at automotive retail partners. Being an early stage business, you will be instrumental in defining the retailer experience on Amazon, providing valuable retailer insights to product teams and leadership, and creating and driving initiatives for scale. This role is based in London with 10-15% travel to meet with automotive retail partners across multiple regions.
About the team
This role explores opportunities to innovate in the automotive space. Our team aims to raise the bar on the car buying experience for end customers, while enabling industry partners to drive growth efficiently by leveraging Amazon's capabilities.
Basic Qualifications
- Bachelor's degree
- Solid experience in strategic account management of large marketplace sellers
- Experience managing executive relationships with key business stakeholders
- Demonstrated expertise in analyzing complex data sets and developing strategic business recommendations
- Must be a self-starter with experience leading cross-functional projects or initiatives in an ambiguous environment
Preferred Qualifications
- Experience producing executive-level written materials and presenting to executive audiences
- Experience influencing internal and external stakeholders
- Demonstrated success developing and executing strategic account plans that drive significant business growth
- Experience with CRM systems such as Salesforce and advanced data analysis tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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