Overview
Following two years of extensive renovation, the historic Albergo Italia reopens under the new name
Le Graal Cortina
, part of the luxury collection
Le Graal."
This 5-star luxury hotel, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service.
The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered.
The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.
Our Commis
is
a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.
The Commis will assist the F&B; Team (F&B; Director, Assistant F&B; Director, Restaurant Managers, Chef de Rang) to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Key Responsibilities
Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests
Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations
Support, when needed or requested, delivery of small items e.g., soups or beverages
Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets
Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards
Be always ready to gather all guest needs and to timely fulfill all their requests
Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards
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