About Us
We are about to inaugurate an exclusive luxury hospitality venue in the heart of Florence, set within a prestigious former Florentine convent. The complex will include a high-end hotel, a top-tier spa – the largest in the city – and two complementary dining concepts:
* A gourmet evening restaurant open to both hotel guests and external clientele
* A dynamic bistro serving breakfast through light lunch, with bar service and options for private events and cocktails
Role Description
We are seeking an experienced and motivated Restaurant Manager, responsible for the operational, organizational, and strategic management of the property’s entire food & beverage offering. This role will play a key part during the pre-opening phase, team building, and the establishment of service standards.
Key Responsibilities
* Oversee and coordinate the activities of the gourmet restaurant, the bistro (breakfast, lunch, bar), and external events
* Define and ensure excellent service standards, in line with the luxury positioning of the venue
* Collaborate with the chef to define the culinary offerings
* Curate every detail of the guest experience to ensure a high level of satisfaction
* Recruit, train, and manage the front-of-house team (maître, waitstaff, bartenders, runners)
* Monitor costs, margins, food & beverage cost, and contribute to budget planning
* Manage reservations and the flow of internal and external guests
* Coordinate with other departments (reception, events, spa, marketing)
* Contribute to the promotion of the restaurant and bistro (events, PR, social media)
Requirements
* Proven experience (minimum 3 years) as a Restaurant Manager or Maître in luxury venues, boutique hotels, or fine dining restaurants
* Leadership, strategic vision, and a strong commitment to service excellence
* Excellent organizational, interpersonal, and problem-solving skills
* Fluent in Italian and English (a third language is a plus)
* Knowledge of food cost dynamics, inventory management, and F&B management software
* Availability to work in shifts, including weekends and holidays
* Positive attitude, polished demeanor, and passion for hospitality
What We Offer
* Opportunity to join a high-profile project from its inception
* Refined, dynamic, and quality-oriented work environment
* Potential for professional growth and development within a growing structure
* Competitive salary based on experience, with performance-based incentives