Overview
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
Job Details
Job Number
Job Category Food and Beverage & Culinary
Location The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123
Schedule Tempo pieno
Located Remotely? N
Position Type Non-Management
Responsibilities
- Set tables, assist the kitchen, or clean work areas and replenishing supplies. The Guest Service Support Expert provides the support that makes transactions feel like part of the experience.
- Be on your feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces).
- Manage the menu (read and visually verify information).
- Take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
- Follow safety, quality standards, and professional appearance expectations as part of daily duties.
Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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